We regularly add/remove stores from our locations map based on customer feedback to ensure a consistent and positive experience.
If you cannot find the store you made a LibertyX purchase from, it was likely removed, which can happen for a number of different reasons -- permanently or temporarily.
Please submit a ticket here including any unredeemed PIN numbersand the store purchased from. We will be able to most quickly respond to tickets where an image of the receipt is attached (recommended). Your PIN, if necessary, will be whitelisted to prevent it from expiring.