You are required to redeem PINs within 24 hours of purchase. They are guaranteed to remain unexpired for this period of time. If you are unable to redeem an existing PIN within this timeframe, please contact firstname.lastname@example.org for assistance.
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(800) 511-8940 - Phone agents available from 9am to 8pm EST Monday through Friday. Weekend and after-hours support available via email and live-chat.
While we aim to answer all your questions in a timely manner, certain support issues may need to wait until the next business day.