We treat your information very carefully. All information is encrypted, and then stored on encrypted hard disks. All communication happens through SSL. We do not store customer funds. Any bitcoin you purchase via LibertyX is sent to your wallet of choice. We believe in keeping bitcoin as decentralized as possible and keeping users in control.
Still have questions?
Live-Chat (Click the chat icon on the lower right-hand corner of the screen)
(800) 511-8940 - Phone agents available from 9am to 8pm EST Monday through Friday. Weekend and after-hours support available via email and live-chat.
While we aim to answer all your questions in a timely manner, certain support issues may need to wait until the next business day.