Accounts may be placed on hold temporarily for security reasons and require review by our support team. Please contact LibertyX support by starting a live chat using the (?) Help button in the lower right-hand corner of your screen, or emailing firstname.lastname@example.org. Please make sure to include the mobile phone number associated with your LibertyX account.
A member of our support team will be glad to look into why the account is on hold and follow up with you as quickly as possible.